Help center
Documentation, in the open.
Everything our clients and affiliates use to operate the portal — published here so prospects, partners, and search engines can read it before signing in.
For clients
Client portal
Sign-in, projects, billing, hosting, content, support — everything inside portal.moonfactory.dev (opens in a new tab).
- N°01 Getting Started 3 docs → New to the portal? Start here for sign-in, navigation, and your first steps.
- N°02 Guides 11 docs → How-to guides for the things you do most.
- N°03 Reference 3 docs → Detailed reference material — FAQ, glossary, troubleshooting.
For affiliates
Affiliate program
Onboarding, tracking, payouts, FTC compliance — everything you need to run a MoonFactory affiliate practice.
- N°01 Getting Started 2 docs → New to the portal? Start here for sign-in, navigation, and your first steps.
- N°02 Guides 6 docs → How-to guides for the things you do most.
- N°03 Reference 1 doc → Detailed reference material — FAQ, glossary, troubleshooting.
Legal & compliance
The legal framework
Terms of service, privacy policy, DPA, acceptable use, affiliate terms. These documents are currently published as drafts ahead of counsel review — get in touch if you need a binding version today.
- N°01 Acceptable Use Policy Draft Read → Public draft — not yet reviewed by counsel.
- N°02 Data Processing Agreement (DPA) Draft Read → Public draft — not yet reviewed by counsel.
- N°03 MoonFactory Affiliate Program — Terms (Draft) Draft Read → Public draft — not yet reviewed by counsel.
- N°04 Privacy Policy Draft Read → Public draft — not yet reviewed by counsel.
- N°05 Terms of Service Draft Read → Public draft — not yet reviewed by counsel.